Privacy Policy
Effective Date: November 3, 2025
Hitz App LLC (“Hitz”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to you under applicable laws, including the California Consumer Privacy Act (CCPA).
By using the Hitz app or website (collectively, the “Service”), you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect certain personal information when you create an account, including your name, email address, and phone number. You may also choose to upload a profile photo and share photos and videos as part of your experience on the platform. Additionally, we collect information about your interactions within the app such as posts, comments, and other engagement activity. We also automatically collect technical data such as device type, operating system, IP address, and general usage analytics to help improve security and functionality.
Location Permissions
With your permission, Hitz may access your device’s location to provide personalized food content and recommendations near you. By knowing your approximate or precise location, the app can highlight nearby restaurants, trending dishes, or posts from other users in your area. Location data also allows us to deliver content that is more relevant to your preferences and to improve the overall app experience.
Location information is only collected if you explicitly grant access. You can manage, change, or completely revoke location permissions at any time through your device settings. Even if you choose not to share your location, you can still use many features of Hitz, though some location-based recommendations and features may be limited or unavailable. Your privacy and control over your location data are a priority, and we only use this information to enhance your experience within the app.
Contacts Permissions
Hitz may also request access to your device contacts to help you connect with friends and invite others to join the app. This access is optional and can be revoked at any time. We also automatically collect technical information such as device type, operating system, IP address, browser type, and usage analytics to help us improve app functionality, reliability, and security.
Third-Party Service Providers
Hitz relies on trusted third-party service providers to help operate and maintain the app. These providers may assist with tasks such as cloud storage, data analytics, content delivery, payment processing, and technical support. These third parties have access to the personal information necessary to perform their services and are contractually obligated to maintain confidentiality and protect your data.
How We Use Your Information
We use the information we collect to operate, maintain, and improve Hitz. This includes creating and managing your account, personalizing content and recommendations, providing relevant location-based features, analyzing usage patterns to improve app performance, and communicating with you regarding updates, support, or security alerts.
Location and contacts data are used exclusively to enhance your experience within Hitz. For example, location information allows us to display nearby restaurants, local food trends, and relevant user posts. Contacts information enables optional social features, such as connecting with friends or inviting others to join the app.
We Do Not Sell Your Data
We do not sell your personal information. We may share limited information with trusted third-party service providers who assist us with cloud storage, analytics, and app operations, but only to the extent necessary to provide the service. We may also disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our users or others.
Content that you post, such as photos, videos, and profile information, may be visible to other users depending on your privacy settings. You are responsible for the content you share, and Hitz is not liable for how other users interact with or share your public content.
Data Security
We take the security of your information seriously. All personal data is stored in secure, encrypted cloud databases, and we use industry-standard technical and organizational measures to protect against unauthorized access, disclosure, or destruction.
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system can be completely secure, and using Hitz involves inherent risks.
Cookies
We may use cookies, web beacons, and similar tracking technologies to improve the functionality of our website and user experience. You can adjust your browser settings to control cookie preferences, but disabling cookies may impact your ability to use certain features of our website.
Your Rights
You have the right to access, update, and delete your personal information. You can manage your account settings or contact us at support@hitzapp.com for assistance.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt-out of data sales (although we do not sell user data). You also have the right to withdraw consent for optional features, such as location or contacts access, at any time.
California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain rights regarding your personal information. These rights include:
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Right to Know: You have the right to request information about the personal data we collect, use, and share. This includes the categories of personal data, the purposes for which we use it, and the categories of third parties with whom we share it.
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Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
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Right to Opt-Out: You have the right to request that we do not sell your personal information. However, as stated above, we do not sell your data.
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Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of the rights described above.
To exercise any of these rights, please contact us at:
Email: support@hitzapp.com
We will respond to your request within 45 days, as required by the CCPA.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or app features. Any material changes will be posted in the app and on our website with a new “Last Updated” date. Continued use of Hitz after updates indicates acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or need assistance managing your personal information, you can contact us at:
Hitz App LLC
Email: support@hitzapp.com